CARE SERVICES

At St Catherine's we’re passionate about ensuring your loved ones receive the best care possible which is why we offer 24/7 personalised care and support to each and every one of our residents.

​There is nobody more important to us than our residents. We understand that each resident has unique needs and we take the time to develop and build relationships to make sure those needs are met.

Our staff are highly trained and experienced and will treat yourself and your loved ones with the dignity and respect they deserve. 

Assessment

As part of the admission process a staff member will meet with you (and / or your nominated next of kin) in order to identify your social and care needs. Once we have collated information about your care needs, family, life history, your likes, dislikes and interests, a care plan will be developed and tailored to your specific needs.

Amie Meads, Occupational Therapist

These plans communicate your needs to the staff and are altered when your needs change. Changes to the plans are made in consultation with you and/or your representative. 
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You may request to read and discuss your care plans at any time.

Care Planning

Following an assessment process a care plan is developed for each resident. This identifies the goals for the individual needs point of view as well as taking into account their preferences and wishes. Care plans are reviewed on an ongoing basis to ensure they provide an up to date plan for care.
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Staff will seek your input into assessment and care planning and you are always welcome to approach a staff member at any time to request to discuss or have further input into the care plan. 
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Family meetings can also can also be organised. ​

Alternate Therapy

A range of alternative therapies can be accessed at residents own cost. 

Teleconferencing

Our gerontology Nurse Practitioner can organise a teleconference with a specialist geriatrician if this is thought to be potentially beneficial. 

​This is something that would be done in consultation with the resident/family. This allows for a geriatrician to review and talk to a resident from the comfort of their room.