PERMANENT CARE

The thought of entering residential care permanently can present anxious feelings and thoughts of significant lifestyle change for some people.

​Often the process is viewed as complicated and overwhelming.  When you arrive at St Catherine's we have dedicated staff who will assist you settle in.
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What is permanent care?

Permanent residents receive care around the clock and have the opportunity to participate in activities through our lifestyle program, to promote social and mental stimulation. All meals are catered for and laundry and cleaning services provided.  Care is tailored to the individuals’ needs and interests.

St Catherine's is able to accommodate people with both high and low care needs in the same residence. This means residents receive continuity of care as their needs change, without the need to move.

Why choose permanent care at St Catherine's?

At St Catherine's we are a purpose built facility conveniently located to Wangaratta’s main street. We have 67 modern and well maintained permanent rooms. Rooms are located on the ground and first floor.  When you arrive we have dedicated staff who will assist you settle in.
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St Catherine’s is pleased to offer our residents private single rooms with no shared facilities. Each of our residents' rooms are well appointed and have the following:

• Rooms are tastefully carpeted and decorated
• Ensuite with shower and toilet. The ensuite is fitted with non-slip vinyl flooring and hand rails
• Built in wardrobe with a lockable draw for personal and valuable items
• Individual reverse cycle heating and cooling
• Television, telephone and computer points
• Hi-Lo Bed provided with pressure relief mattress
• Nurse call systems to ensure prompt care and attention available 24 hours a day
• Bay window looking out to the beautiful gardens

We provide the linen and high care equipment requirements, the rest of the furniture is up to you to bring in and decorate your room, so you feel more at home.
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Residents have access to 3 central living areas and 8 sitting areas located within the building, where residents are able to relax in private, socialise or participate in activities run by St Catherine’s Lifestyle staff.

Other conveniences include:

• Large screen televisions and sound system
• Fully equipped multipurpose room, which can be booked for private resident functions.
• Fully equipped hairdressing and beauty salon
• Undercover storage for mobility scooters
• Modern facilities for visiting health care specialists including gerontology nurse practitioner, podiatrists, masseuses and beauty therapist.
• On site commercial kitchen
• Teleconferencing facilities
• IT facilities to provide all residents with access to Skype.

Residents and families have access to external gardens located around the building, two internal tranquil garden courtyards located on each side of the dining room and Delaney Chapel for prayers & religious services.

Residents are able to comfortably move around the building between the ground and first floor with the convenience of 2 fully serviced lifts.

The building is equipped with 24 hour external & internal CCTV and nightly electronic security monitoring.

We encourage family and friends to visit any time, because there are no set visiting hours. 

How do I apply for residential permanent care?

Before entering permanent care you must have an approved ACAS assessment. These assessments are free. Your doctor can advise you how to contact your local ACAT. Alternatively, visit the My Aged Care website, or call My Aged Care on 1800 200 422.

• Refer to our step by step guide to apply for permanent care.
• For help with understanding the cost of permanent care, you will find detailed information on our Fees and Charges page.

• If you would like to find out more about the permanent care we provide at St Catherine's, please contact us to discuss.
• Additional information, tools and resources can be obtained via the many links on our Information page.